Manager, DevOps

San Diego, California, United States Software ["",""]
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Element Biosciences is a multi-disciplinary startup focused on innovating genetic analysis tools for the research and clinical markets. The Company's technology will broaden the end user experience through improved data quality and simplified workflows to benefit discoveries and diagnosis in healthcare.

We are currently looking for a strong Manager of DevOps. The successful candidate will be responsible for managing a highly technical team of DevOps Engineers across a range of activities required to both maintain and continuously automate a robust, multi-regional cloud-based computing infrastructure. Additionally, you will provide technical guidance, mentorship and training to your team and others as required.

You will be responsible for design, development and implementation of infrastructure using best practices for the security, architecture, configuration, high availability, disaster recovery, administration and automation of the deployment of the development and production software systems. These activities will drive the creation of new infrastructure and environments, which will be critical to continued growth and adoption of broad cloud/automation goals across the business.

The ideal candidate is a hands-on contributor and strong technical leader, passionate about new technologies and leading technical teams to accomplish complex project initiatives and implement mission critical systems, while keeping current with trends in the Cloud and Infrastructure spaces for areas to improve, with a steady eye towards the extensive regulatory/compliance demands on our company (e.g. CIS, NIST, etc).

Responsibilities

Design, configure, implement and support a fully automated workflow for provisioning and maintaining a complex, highly available cloud environment using infrastructure as code

Develop and maintain a library of deployable, tested, and documented automation design scripts, processes, and procedures for deploying services to the cloud

Enable DevOps development activities and complex development tasks that will involve working with tools and technologies such as Kubernetes, Terraform, DataDog and AWS

Lead and participate in cloud computing environment build-outs, software installation, maintenance and support, including but not limited to, patches, fixes, end-of-life preparation, and upgrades.

Ensure the reliability of the services your area of responsibility provide and manage to both specific and implied SLAs to help the organization achieve both internal and external quality standard excellence for the cloud platform.

Assess and plan for capacity needs within the cloud platform and forecast accordingly.

Implement and manage initiatives within your assigned area of responsibility with accountability for results and compliance with all controls and security requirements.

Assist in the development of technology roadmaps and end-of-life technology plans.

Effectively communicate project and operational service issues to management promptly with observations, decisions, and recommendations for corrective measures.

Meet with team members regularly and provide coaching and feedback on performance; Perform evaluations and deal effectively with staff problems and corrective actions as needed.

Develop employee career development plans to assist with team member career growth and development. Provide coaching and feedback as needed to ensure a high performing team

Manage and participate in the implementation of production changes during defined maintenance windows and support on call rotation; Ensure appropriate work/personal balance is maintained within your team.

Serve as a point of escalation within the team for support issues. Implement and manage rotational support schedules for afterhours and weekend work for area of responsibility.

Foster an atmosphere of trust, respect, and high performance while displaying strong ethics and integrity.

Lead team meetings; Manage project and daily work task planning and prioritization and meeting project deadlines while also maintaining a high quality of work

Ensure team compliance with all appropriate OCC policies and procedures. Institutes corrective actions to address audit and other regulatory or compliance findings.

Operate within budget; Establish and assure adherence to schedules, work plans, and performance requirements. Write and maintain documentation of relevant systems, procedures and processes.
Other duties as assigned.

Skills/Experience required:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Strong consultative, communication, team player and analytical skills are a must, as you will be regularly interacting between various teams which are distributed across the US and abroad.

Strong technical team leadership and technical project management skills are required

Relevant experience leading highly technical team members through adopting new technologies while also maintaining highly available, mission critical systems with a proven track record of success

Ability to clearly communicate verbally and in writing to business and technology leaders, architects, developers, and team members Must be able to collaborate effectively with a group of high performing, technical individuals.
Experience managing work tasks using Agile methodology, iterative, scrum or kanban desired

Competent in all phases of application development and implementation, including SDLC; Hands-on experience scripting/development skills in Python, Ruby, Go, C#, etc. in a corporate environment strongly desired

Solid working knowledge of infrastructure design and components, such as servers, operating systems, networks, and storage

Hands-on experience with: Terraform, Kubernetes, GitLab, Redis, Github and AWS services

Experience with architecting, implementing and maintaining highly available mission critical environments for 24x7 availability

Experience working in an environment with a defined production change control process; experience with working with audits and compliance or in a regulated environment a plus

Relevant experience with configuration and implementation of IaaS, Infrastructure as code, AWS, Azure, etc. Demonstrated history of working within deadlines and ability to work well under pressure

Bachelor’s degree, preferably in a technical discipline (Computer Science, Mathematics, etc.), or equivalent combination of education and experience required

7 or more years experience in IT systems installation, operations, administration, and maintenance of cloud systems / virtualized servers

AWS Solutions Architect Associate Certification or higher strongly desired; Relevant industry certifications such as Microsoft Azure or Google Cloud are a plus