Senior IT Business Analyst - Operations

San Diego - Headquarters IT Full-time
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As the Senior IT Business Analyst - Operations, you will provide support, guidance, and strategic direction to the operations department by using your deep knowledge of NetSuite functionality (ERP best practices) and senior-level business acumen. This individual will have a passion for aligning system functionality/capabilities with the needs of the business and quickly become a valued business partner by helping to achieve needed optimization in business processes. The role will report to the Head of IT and reside in our new state of the art facility in the Sorrento Valley region of San Diego, CA.

Systems Knowledge:

  • NetSuite - ERP implementation experience in the areas of inventory management, procurement, demand/supply/production planning, MRP & DRP, logistics, WMS, Quality management.
  • MES (Manufacturing Execution Systems) - Familiarity with shop floor control systems and best practices.    
  • PLM (Product Life Cycle Management) - Familiarity with PLM systems for the control of Master Data in both a research use only and regulated environment.
  • QMS (Quality Management Systems) - Familiarity needed.
  • Analytics - Experience with BI concepts and industry leading visualization tool (tableau preferred).   

Skills Needed:

  • As an SME, be able to act as lead and subject matter expert on capabilities of tools/systems for all aspects of Manufacturing/Quality/Supply Chain.
  • Life Sciences and regulated environment experience with batch records, control with trace/track, computer validation and 21CFR11.
  • ERP implementation expertise and have a minimum of 2 turn-key ERP implementations where you had a significant leadership role.
  • Consulting experience and leading/managing a group of offshore support consultants including delegating work and checking quality of work.
  • Roadmap planning/consulting with biz users in order to configure the system features/functions to fit requirements based on business priorities.
  • Ability to plan, execute, and manage on all facets of an IT project.
  • Training experience with delivering system training to end users.


  • Bachelor’s degree from an accredited university.
  • Professional certificates are a strong plus. (ex. CSCP-Certified Supply Chain Professional, APICS (American Production and Inventory Control Society).
  • Minimum of 10+ years of professional business experience with a career progression that demonstrates increasing IT responsibilities.
  • Minimum 3+ NetSuite certifications.
  • Minimum of 5+ years hands-on experience with NetSuite, including system integrations, customizations, and data migration.
  • Ability to coordinate, communicate, and manage at all levels of the organization as well as with external vendors.

We are passionate about our mission to develop high performing products to study genomics at an unprecedented level of quality, flexibility, and cost effectiveness to vastly accelerate biological understanding and the improvement of healthcare. We have built a customer-focused, product-driven organization where employees can learn, grow and thrive in a challenging but encouraging environment. We are committed to scientific integrity, collegiality, honesty, objectivity, and openness. We offer excellent benefits, which include a 401K plan, competitive health plans, flexible vacation, and equity incentives.